Refund policy
Return & Refund Policy
At Faith Can Apparel, your satisfaction is our priority. If you are not completely satisfied with your purchase, please review our comprehensive return policy below.
Return Window
You have 30 days from the date of receiving your item to request a return.
Return Method
All returns are processed by mail.
Condition for Returns
Items must be in their original condition: unworn, unused, with tags, and in the original packaging. A receipt or proof of purchase is required for all returns.
Note: We do not accept returns on sale items or gift cards.
Return Shipping Costs & Fees
We offer free return shipping on all eligible items. We do not charge a restocking fee.
The Return Process
- Contact Us: Reach out to us at info@faithcan.net or (909) 788-1895 with your order details and reason for the return.
- Receive Instructions: Once approved, we will provide you with a free return shipping label and clear instructions on how to mail your package back to us.
- Ship the Item: Package your item securely and ship it via mail. Items sent back without prior authorization will not be accepted.
Damages and Issues
Please inspect your order upon receipt. If your order arrives damaged, doesn't arrive, or isn't what you ordered, contact us immediately at info@faithcan.net or (909) 788-1895 with photographic evidence (if applicable), and we will make it right by issuing a replacement or refund.
Refund ProcessingÂ
Once we receive and inspect your return, we will notify you of the approval status. Approved refunds will be processed to your original payment method within 10 business days. Please note it may take additional time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we approved your return, please contact us.
Contact Information
Faith Can ApparelÂ
120 E Monterey Ave
Pomona, CA 91767
Email: info@faithcan.net
Phone: (909) 788-1895