Refund policy

Returns & Refunds Policy

At Faith, Can Apparel, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a comprehensive return and refund process. Please review our policy below for detailed information.

Return Policy

 You have 30 days from the date of receiving your item to request a return.

Shipping Times

  • U.S. orders and International orders: Order handling time for both U.S. and international orders is included in the processing time of 1-3 days.
  • Transit time for for both U.S. and International orders is 7-14 days.

30-Day Money Back Guarantee

At Faith, Can Apparel, your satisfaction is our priority. We offer a 30-day money back guarantee from the date you receive your item. If for any reason you're not completely satisfied with your purchase, follow our easy return process:

Contact Us: Reach out to us at info@faithcan.net or +1 (562) 356-8107 with your order details and reason for return.

Eligibility for Returns:

  • Items must be in the same condition that you received them: unworn, unused, with tags, and in their original packaging.
  • A receipt or proof of purchase is required.

Return Process:

  1. Contact Us: Reach out to us at info@faithcan.net or +1 (562) 356-8107 with your order details and reason for return.
  2. Receive Instructions: We will provide you with a return shipping label and instructions on how and where to send your package.
  3. Ship the Item: Package your item securely and ship it back to us as instructed. Items sent back without first requesting a return will not be accepted.

Restocking Fee:

  • We do not charge a restocking fee. 

Damages and Issues

Please inspect your order upon reception. If you receive a defective, damaged, or incorrect item, contact us immediately at info@faithcan.net or +1 (562) 356-8107 so we can resolve the issue.

Exceptions / Non-Returnable Items

Note: We do not accept returns on sale items or gift cards. If you have questions about a specific item, please contact us.

Exchanges

The quickest way to get what you want is to return the item you have and make a separate purchase for the new item once the return is accepted.

European Union 14-Day Cooling-Off Period

For orders shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason. Items must be in their original condition, unworn or unused, with tags, and in their original packaging. Proof of purchase is required.

Refunds

Once we receive and inspect your return, we will notify you of the approval status. If approved, you will be refunded on your original payment method within 10 business days. Please note it may take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact us at info@faithcan.net.

Contact Information

For any return or refund inquiries, please contact us at:

Business Address: (Do not send returns to this address, we will provide you with that information once you've contacted us at info@faithcan.net)

  • Business Address: 222 W 6th St, Suite 400, San Pedro, CA 90731

We strive to provide excellent customer service and are here to assist you with any concerns or questions.